Thank you so much for taking so much time and care in coming up with a treatment for my hardwood floors. You were able to turn my red oak floors into something that I never thought would be possible.  The final result was a perfect match to the antique grey French oak sample I showed you when you decided to take on this challenge. We all love the end result! In addition, your staff was friendly and professional and everything was done in a timely manner. Thank you very much again. | C.D. – Westport CT

“Our new wood floors were originally installed incorrectly, they started splitting and were uneven. New England Custom Floors was highly recommended to us to call for advice/ help. They came in and assessed the problem; they were honest, professional, extremely knowledgeable, and up for the challenge. We ended up having to rip up our floors and have them reinstalled…this time, correctly. They caught sub flooring issues along with other problems and repaired and corrected all of them. The New England Custom Floors crew reinstalled our flooring, and they look beautiful. The fact that they knew what needed to be done, followed through, and gave us such a beautiful result, left us very pleased and relieved that our floors were finally done right. Thank you New England Custom Floors!”

D.F. – Armonk NY

“New England Custom Floors breathed new life into our old, worn floors, and they now look gorgeous.  The team was professional, prompt, and extremely patient working through color sample after color sample. Overall, a great experience and we couldn’t be happier with our new floors.”

R.F. – Westport CT

“We are writing to you to express our thanks and gratitude for the terrific job you did with our floors. My parents had their floors refinished by your company and recommended that we call you for our new house. Needless to say, we were not disappointed. From the moment we first met to discuss our options until the project was finished, you took great care of us. We appreciate the time you took with us out of your busy schedule to explain the different methods of staining and we never felt rushed or pressured.  As a result of our experience with you and New England Custom Floors, we have since recommended you and your company to many of our friends and co-workers. Thanks again! Sincerely,”

W.L. – Stamford CT

“We both want to express our admiration for the excellent job Ismael Ibarra did sanding, scraping, and polyurethaning our kitchen floor. He was most professional, and showed us the utmost courtesy while explaining to us exactly what was involved in refinishing our floor. We felt it imperative for us to write New England Custom Floors to relate what a superb refinishing job Ismael did. Our floor looks phenomenal. Everyone comments on the warmth and beauty of our new floor. Ismael, thanks again for doing such an expert job on our floor. Sincerely,

M.M. – Fairfield CT

”We first learned about New England Custom Floors when we stopped in to see the progress on a new house we had admired. The custom floors were magnificent, and we learned that New England Custom Floors had completed that excellent work. We engaged them to refinish a substantial part of the oak floors in our main living areas that all had very different origination dates. They have done a fantastic job of integrating the finishes to look uniform in color and age. Not only are they artisans, but this is a first class company that does efficient and timely work. The crews who completed the work for us were all very professional and friendly. We highly recommend New England Custom Floors to all of our friends and neighbors.”

D.S. – Cromwell CT

“I want to thank you for a job well done. It was all that we could have hoped for. Your personnel were efficient, cooperative, pleasant and extremely professional. It was a pleasure to welcome them into our home. You may feel free to call upon me anytime for a recommendation. With our thanks and appreciation,”

N.C. – Westport CT

“Jorge and his crew did a wonderful job – the wood floors look beautiful!”

S.S. – New Canaan CT

“Just a quick note to tell you how pleased we are with the job you did on repairing and refinishing the pine flooring which was installed on our project by another flooring contractor. The care and expertise shown by you and Jorge, as well as by your workmen, can only be classified as outstanding. As a woodworker myself, I am aware of the depth and warmth that properly prepared and finished floors can bring to a living space. Your work has greatly enhanced the quality of our renovation. Please feel free to use us a reference.”

L.F. – Greenwich CT

“Although we did have to move our things, New England Custom Floors really did minimize every other part of the inconvenience. You masked off living areas, and worked around our timing. We have lived in several other homes with hardwood, and these look better than any we’ve had. It’s easy to sell people and companies that are really good, and we will have no problem spreading the word to our friends about you.”

J.D. – Pound Ridge NY

“As interior director of the construction project, I appreciate the time you took to work with me and the architect to plan the design to make sure it was just right. You and your crew worked very hard to get the wood floors installed on time so that we could open the new History Center on schedule without sacrificing any quality.”

P.S. – Westport Historical Society

“Thank you for the high quality craftsmanship you deliver, and your top shelf customer service. We had the good fortune of having you recommended to us over six years ago for our first home in Stamford. It has been a delight to see many of our friends use your services, and have only positive things to say. Most recently you completed a fabulous job at our new home in Wilton. I am crazy about the custom built Herringbone floor in our foyer.”

H.J. – Westport CT

“Thank you so much. I am back from vacation and the floors look fabulous. I am so pleased.”


“Thanks for everything! You all did a great job and everyone was a pleasure to work with. The floors look great!”